As an interactive design intern at Icemedia I made the functional design document of ING Help The Netherlands Forwards. In this campaign, local initiatives could register for a chance to win a donation from ING. ING chose five different initiatives per local ING branch where the public could vote on via a website.
From the beginning a lot was communicated with the development team, it came to light that tere were a number of restraints. For example, if a postal code is entered, only one local ING branch can be found that is closest to it. However, all ING branches could be shown on a map and thus the user could search for his desired office via this method. In addition, it was also possible to search on the initiative if the user knew in advance on whom he / she wanted to vote.
Soon there were several different versions of the functional design with different forms of interaction, mainly of the three different search options. By testing this, it was possible to determine what was the clearest form of placement and interaction.
Eppy is a redesign of the existing app of the Epilepsy Fund. Feedback of the old app was that it is not user-friendly and the design of the app was old-fashioned.
Then we wanted to clarify all functions and how the would interact with each other. Eventually we came up with the concept that all functions came together on the main screen. This main screen is based on the logo of the Epilepsy Fund.
The four main functions are:
Alarm: lets people around you and your contacts know that you have an epileptic seizure and what they have to do.
Alarm clock: keeps track of when to take medication and when to order medication.
Calendar: keep track of when you have had an epileptic seizure and provide insight into your seizure.
Location: gives you the possibility to give people access to follow you in case you get an epileptic seizure.
We wanted the alarm to be always available, so it can be used without logging in. In addition, there is also a widget for iOS that ensures that you can easily sound the alarm from the app.
During my internship at Icemedia I came into contact with the founder of Happyprinting, an online printing company. The website lacked a number of features, such as an online print editor to design a business card and other printed products. I was asked to do research and design an online print editor.
There are many different print editors, but what they all have in common is that the main functions are text, templates and images. Many editors also have an overview where all texts, images and colors can be adjusted. Based on these functions I developed and designed the editor.
During the design process, the technical restraints of the system had to be taken into account, the existing flow of a product order could not be adjusted. Also the existing style and the different types of products that are offered had to be taken in account. By sketching a lot with the product owner and making mockups, it quickly became clear what he wanted and what was best for the user.
During my internship at Icemedia I got the assignment to make the functional design for the campaign Landal Discovery Tour. The concept of this campaign was that every day a new photo was published and the participants had to guess where the photo was taken, who was closest won.
The flow was clear from the start, first there had to be an explanation about the campaign. Then the photo was shown and the user had to indicate on a map where it had been taken. Lastly, the user had to login via a Facebook allow and then they saw what there score was. A challenge was how to show the score. Because of different concerns with regard to the winners, so this was clearly elaborated in the functional design.
During testing a number of things came to light, a number of options with the scoreboard had to be adjusted. This was implemented in the functional design document so that the visual designer and the development team had sufficient information without making assumptions.
In the third year of my study I had ten weeks to do research and design a digital service that brings the charm of paper mail back to a digital experience. The client was of the opinion that with the arrival of e-mail and other digital means of communication everything has become a lot faster but more impersonal and less special.
What the users considered important is that they could put their creativity in the message and make the receiver of the message feel special. In addition, I looked at the history, use and emotions at paper mail.
The final concept is Animailtion, a combination of animation and mail. Animailtion is based on the principle of sending a postal card, there is a front and a back of a card. The front is in this case a video with a theme and a text over it and the back is a handwritten text that is animated. The user can only send a card once a week and also has the option to send a card by snail mail so that it is even more special if you get one.
During the third year of my study I was commissioned to come up with a service for the Leidschenveen-Ypenburg district office. This service had to promote social cohesion and participation with young families.
During the research we found is that citizens are deterred, through regulation and bureaucracy, to do solve things themselves in their neighborhood. That is why the concept would bring the residents of the neighborhood and people from the district office together for brainstorming sessions in order to eventually realize their dreams in the neighborhood. This way the residents could get more ownership of the neighborhood in which they live.
My main task was to work out the digital element of the service. Setting up the style, creating the visual design of the website, making flyers / folders and a social media description were tasks that fell within that domain. By using a blog and social media, the rest of the neighborhood could be involved and could be used as a way to get the opinion of other residents.
Ben is known for cost control. This means that you will have more money left for the fun things in life. Ben is planning to go to the electricity market in addition to the mobile telephony market, which are the two of the major expense for many people.
By holding several interviews and co-creation sessions with the client and the target group we could make goals that should be met. The final concept matches with the current mobile subscription model of Ben. You choose a bundle and pay per month for it. In addition, customers receive tools to view and compare their energy consumption. Targets can also be set that help the customer to save on energy and get products to save more energy.
During the research, my main task was to look at the technical possibilities and how other energy suppliers approach the connection process. In addition, during the design phase, my task was to shape the transfer process and to help the customer find the right bundle for them. I also made a video commercial for the launch of Ben Energy to give a complete picture of the user experience and how it can be put to market.
At the final presentation, our concept of the 15 groups of other students was chosen as the best, with an average score of 9.4/10. The client found both the concept innovative and something they can actually use directly because the entire user experience has been thought through.
During my study I was given the assignment to make a explanation animation for Buitengewone Belevingen (Extraordinary Experiences) about coincidence. Buitengewone Belevingen gives help to young people with psychological problems. They wanted to give more information about certain topics to young people, including coincidence, through a explanation animations.
The aim of the video was to provide information and help. In addition, the video had to be as simple as possible to limit stimuli, therefore the video consists of three colors (black, red and white) and the animation is simple. The words used must be understandable for young people but not condescending. During the production stage there was a storyboard made based on the text.
The client was so positive about my explanation animation that it was chosen to be further developed for use on the website. The first version of the animation can be seen below.
During the two Human Computer Interaction weeks of my study, I and five other students were given the assignment to make an interactive installation. The only requirement was that somehow computer vision had to be used, for the rest we were free to choose what this installation would look like. The goal of these two weeks was to promote tinkering, to introduce us to other ways of interacting and to use new technologies.
The first three days were mainly brainstorming sessions and we looked at other projects to get inspiration. When we decided on a direction, we first started thinking about how the interaction should look like and which techniques we could use for that. The concept of our installation is that a small remote control car drives around a projected track and someone else has to hit it with an object, just like in Mario Kart.
Everyone had an individual task in realizing our concept, my job was to ensure that the car was controllable via the computer, both hardware and software oriented. This was done with Arduino and Processing.
Everyone could try out the installation on the exhibition day. The reactions from the audience were very positive. Especially the way you can control the car and play against each other people thought was as a nice invention. A short impression of the process and the exhibition can be seen in the video below.